Reward Status. You can check on your progress at any time by logging in with your email address on Reward Status. It may take up to five business days for your completed Deals to display, so please be patient.

Proof of Deal Completion. You must retain:

The original email, receipts, and confirmations for completed Deals. Copy and paste emails are not accepted.

Proof of payment including copies of bank or credit card statements. When you make copies of your statements, we ask that you cover your account number.

For mobile apps and games, we may ask for screenshots of your device’s home screen, the in-app screen showing the specific level reached, the account screen, and/or the app installation date from the App or Play Store.

Receipts for in-app purchases, if a purchase was made.

Courtesy Deal Credit. If a technical issue occurred through no fault of your own that prevented a Deal from automatically crediting to your Reward Status, we may grant a courtesy Deal credit with acceptable proof. Our customer support team is available to provide assistance with a courtesy Deal credit here.

If we determine misuse or abuse of our courtesy Deal credit policy has occurred, we may revoke your right to request future courtesy Deal credits or forfeit eligibility for a Reward, and/or permanent suspension of your account.

Reward Claim Process.

1. Start Rewards claim process by clicking on the “Claim Reward” or “Cashout” popup notification. Once you have completed the required number and Levels of Deals, a popup will appear alerting you that you are ready to proceed to the Reward claim process. Click on the popup to proceed to the Rewards claim process pages. Alternatively, you may log into the Website and click the “Rewards Status” button at the bottom of the page, also available here. Enter the email address you registered with and click on the “Check Reward status” button. If you have completed the required number of Deals in each of the relevant Levels (depending on the Reward you are seeking to claim), you will be eligible to start the Rewards claim process by clicking on the “Claim Reward” button.

2. Verifying your Deals. Some Deals may require verification, such as “proof of completion,” to confirm that you completed certain Deals. See Proof of Deal Completion above.

3. Submit claim ticket. Once all Deals have been verified, accurately fill out and submit your claim ticket to start the Rewards claim process. Once you have submitted a claim ticket for a particular Reward, you may not change your Reward. You must provide accurate information consistent with the information provided during the registration process to ensure the timely processing of your claim ticket. Failure to provide accurate information may result in processing delays and/or disqualification of your claim.

4. Submit claim form and identity verification. Once you submit your claim ticket, you will be prompted to verify your identity (“Identity Verification”). We use the information gathered in the Identity Verification process exclusively for fraud prevention and to ensure that Rewards are not earned through bots, automated processes, or fraudulent use of software or by users who engage in prohibited and/or fraudulent activities. If you provide your prior written consent, we will ask you to upload a selfie (video or still image) and current government issued photo ID which will be used by our third-party service providers solely for Identity Verification. This information will be deleted within 60 days.

[ES|F1] If you do not consent to Identity Verification by our third-party service providers, we will provide alternative method which will consist of a manual Identity Verification review by our customer service team, By continuing your participation in the Program, you agree that you will be required to pass Identity Verification to claim a Reward and our determinations made concerning Identity Verification are final.

A Rewards claim will not be fulfilled if your identity has not been verified.

5. Receive your Reward. Within 72 hours of receipt of your claim ticket and verification submissions, we will issue an email to you regarding the status of your submission. If we have any questions concerning your submission, you will need to promptly respond and address those issues. Otherwise, your submission may remain incomplete and your time to claim the Reward may lapse. If you have any questions or concerns, you must promptly contact customer service to address the same. Once you have successfully completed your submission, we will send you your Reward within 7-10 business days. We reserve the right to audit claims to ensure that only users who fully comply with these Terms & Conditions can claim a Reward.

6. Substitution Policy. We reserve the right to substitute a Reward of equal or greater value if the Reward you earned is unavailable for any reason.

7. Lost, Stolen or Mis-Delivered Rewards. We are not responsible and will not replace any lost, stolen or mis-delivered Rewards unless the mis-delivery is clearly because of our error.

NOTE: We rely on our users providing accurate registration information so we and our Advertisers and Marketing Partners can connect with and market to our users. If your registration information (name, postal address, email address) does not match the information on your claim ticket and claim verification form, we reserve the right to disqualify you. In some instances, our system may pre-populate inaccurate registration information. If this happens, contact us here and provide us with the correct information so we can provide instructions on how to correct this.

Limitations - Household Waiting Period Rule. Rewards are limited to one Reward of any kind per person and household (persons living at the same residential address) per eligibility period. You and the members of your household must wait sixty (60) days after submitting a claim completing all the Deals required for a Reward with a value of $100 or less starting when you submit a claim before becoming eligible for another Reward of any kind. You and the members of your household must wait twelve (12) months after completing all the Deals required for a Reward with a value greater than $100 starting when you submit a claim for a Reward before becoming eligible for another Reward of any kind. A household means a residence – where you live – and cannot be a PO box, where you work, or other non-residential address. We may ask you to prove your household address so we can ensure compliance with the rule depending on the Reward Level.

Limitations - Employees. Employees of RewardZone USA, LLC and its parent, subsidiaries and related parties and its advertising, publisher, fulfillment, agency, and Marketing Partners, and their immediate families (including those living in the same households) are not eligible to earn a Reward. If we determine you are associated with RewardZone USA, LLC, we reserve the right to disqualify you.

Limitations – User Conduct

You agree that you will not engage in any activity or conduct that interferes with or disrupts our Websites and/or Services (or the servers and networks which are connected to our Services) or use any service to manipulate your computer, mobile phone, or other device to gain any advantage on any of our Rewards Programs. You agree that you will not reproduce, duplicate, copy, sell, trade or resell our Services for any purpose. You further agree that your use of our Websites and/or Services shall not be fraudulent, deceptive, or unlawful, as determined in our sole and absolute discretion. You also agree to comply with all usage rules and guidelines found throughout our Websites and/or Services. You further agree not to use our Websites and/or Services in any improper manner, including but not limited to:

You cannot complete Deals using a bot, macro, hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Rewards program or use other automated means of signing up, and/or use any service to manipulate your computer or mobile device to gain an advantage, or otherwise tamper with our system.

You cannot exploit, distribute or promote to the public any errors, miscues, bugs or defects or misleading information which provides an unintended advantage, or any information intended to encourage others to exploit our program.

You cannot attempt to disrupt or otherwise alter the normal operations of our Rewards program, including the use of techniques to artificially accelerate deal completion time (in comparison to typical Rewards program averages) or in any way reproduce or circumvent the navigational structure or presentation of the Rewards program or its contents.

You cannot impersonate any person or entity, whether actual or fictitious, and/or falsely state, hide and/or otherwise obscure or misrepresent yourself.

You must provide accurate details as to your identity and location. Using technology designed to conceal your identity or location (such as disposable phone numbers or emails, proxies, VPN’s) may result in additional scrutiny of your account. If it is determined that technology of this nature is being used to defraud, game or deceive the Rewards program, your account will be suspended and any Deal credits forfeited.

You cannot attempt to defraud and/or deceive us by creating or using multiple email addresses, phone numbers (including disposable numbers), accounts.

You cannot create accounts on behalf of others, complete deals on behalf of others or manage the accounts of others.

You cannot defame, libel, ridicule, mock, stalk, threaten, harass, intimidate or abuse anyone associated with the Rewards program, and/or otherwise act in a belligerent, offensive or inappropriate manner. This includes flooding/ overburdening our system with multiple requests.

You cannot upload or transmit (or attempt to upload or transmit) files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files or data, or any other similar software or programs that may damage the operation of our Services.

You cannot improperly use support channels or initiate complaints to 3rd party organizations to make false or frivolous reports or to attempt to claim or receive Rewards that are not actually due to you.

You cannot reverse engineer, duplicate, disassemble or decompile or otherwise attempt to derive and/or alter code from any information accessible through the Website or permit any third party to do so.

You cannot use a link to a Website provided by another person or reuse a link that you previously used to claim a Reward.

You cannot access a website ‘mid-path’ by skipping the registration and/or survey pages unless you have legitimately obtained a re-entry link. If we reasonably believe you are attempting to do so, we may void all your attempts to earn Deal credits.

You cannot complete Deals on more than one mobile device or share your computer or mobile device with another user participating in the Rewards program.

You will not be eligible for Deal credit if –

you have uninstalled the applicable from your device before credit is issued;

another person determined to be residing at the same household, network or location is participating in the Rewards program;

if you are using an unauthorized IP, a disposable email address, or a disposable phone number;

you are attempting to receive Deal credit for a Deal more than one time;

you use an email address for the Deal sign-up that is different from the email address used to register for our program;

you are not a new customer or user of the Advertiser unless specified for the specific Deal;

you do not have tracking enabled on your web browser or device, if you have ad blockers enabled or if you are completing Deals using technology designed to conceal your identity or location;

you are attempting to not receive Deal credit for mobile apps that you have previously installed on your device; or

you “quick cancel”, request a refund, initiate a return, refuse delivery, or if the advertiser determines the information supplied is invalid. In this instance, if Deal credit has already been granted, it may be revoked.

You cannot misuse or abuse courtesy Deal credits. This includes

submitting requests for courtesy Deal credit immediately upon completion and/or submitting excessive requests for courtesy Deal credits.

Supplying altered images and/or misrepresent documentation or proof of completion, if asked to provide supportive evidence for courtesy Deal credit(s). This includes edited proof of Deal completion, submitting proof for Deals that were not completed through our Rewards program, submitting proof for Deals for which credit has already been credited, or obtaining screenshots or documents through another source.

We may use IP addresses, device IDs, and session identifiers to monitor participation in our program. You cannot switch IP addresses in a manner we deem to be deceptive to hide your location or that otherwise indicates that more than one person completed deals on a single account.

At our sole and absolute discretion, if we determine noncompliance with one or more of the limitations described herein, we may forfeit any credit or claim towards a Reward and terminate your account. If your account is terminated, you agree not to attempt to re-register or create another account with our Rewards program unless you have received prior authorization from us via email to do so.

Investigations; Cooperation with Law Enforcement; You agree that we may, without any limitation: (a) investigate any suspected breaches of the Website security or our information technology or other systems or networks, (b) investigate any suspected breaches of this User Agreement or violations of any additional terms, conditions and rules posted in connection with a particular service or feature on the Website, (c) involve and cooperate with law enforcement authorities in investigating any such matters, (d) prosecute violators of this User Agreement to the fullest extent of the Law, (e) delete, modify or cancel any Deal credit(s) on the Website, including any User Content, Currency or Virtual Items you may have acquired or submitted through your use of this Website, and (f) Delete and/or terminate your access to the Rewards program at any time, without notice, for any violation of this User Agreement.

Note: We do not guarantee any financial gains